Privacy Policy for SMS Communications

1. Introduction

At Dr. David Howard, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you opt into our SMS communications provided by GoTo.

2. Data Collection & Purpose

We collect and process your mobile information strictly for the purpose of sending operational and service-related text messages. These may include appointment reminders, account updates, or other essential notifications.

3. Opt-in Method & Consent

By opting into our SMS communications, you acknowledge that you have voluntarily subscribed to receive messages from Dr. David Howard.

  • Patients opt-in either via the online opt-in form, or verbally during their visit to our location.
  • Message frequency may vary, but we strive to send only necessary communications.
  • Standard message and data rates may apply.
  • For full details, review our Terms & Conditions and Privacy Policy.

4. No Cold Outreach or Data Sharing

  • We do not send marketing messages to individuals who have not explicitly opted in.
  • No mobile information will be shared or collected with third parties/affiliates for marketing or promotional purposes.
  • All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Opt-Out & Subscriber Rights

  • You may opt out at any time by replying STOP to any message you receive from us.
  • Upon opting out, you will receive the following confirmation message: "Dr. David Howard: You have successfully unsubscribed and will no longer receive messages. For assistance, reply HELP or contact dhhonline@lmi.net."
  • If you need assistance, reply HELP or contact us at dhhonline@lmi.net.

6. Message Frequency & Fees

  • We send messages only as necessary for operational and service-related communications.
  • Message frequency varies based on service needs.
  • Standard message and data rates may apply.

7. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.

8. Contact Information

For questions about this Privacy Policy or your SMS subscription, please contact:

Email: dhhonline@lmi.net
Phone: (423) 662-4555

Last updated: 2025-02-12